Front-of-Pack Labels, In-Store Promotion Can Lead to Healthier Choices

Combining in-store promotion with nutrition labels on the front of food packaging can be a successful method for driving shoppers to make healthier choices, according to a panel discussion during a symposium at the Institute of Food Technologists 2012 Annual Meeting & Food Expo.

Front-of-package labels generally provide a recognizable symbol indicating a product meets certain criteria, such as the American Heart Association’s (AHA) Heart Check mark for foods meeting heart-healthy guidelines. They also can be a box on the front of a package that lists some of the key nutritional information, such as calories, saturated fat, sodium and sugars.

Dennis Milne, MS, director of business relations at the AHA, presented research showing that when a tag was put on the grocery store shelf showing that a product had the Heart Check mark, sales of those products increased 1.5% to 6.7%, depending on the group of shoppers. The sales increase was highest in the group considered “struggling dieters”—those who have a high interest in nutrition but tend to struggle with weight loss and their ability to eat healthy—while it was lowest in those who already follow a strict heart-healthy diet.

“Consumers aren’t necessarily looking for the Heart Check mark, but it does influence them when they see it,” Milne says.

Mary Christ-Erwin, director of the food and nutrition practice at Porter Novelli, noted that consumer behaviors in the grocery store are driven by many factors, including strong preferences for the same foods.

“It is hard to get something new in that grocery cart,” she says. “People don’t change their eating habits that much. We go where the comfort is, what we like to eat, what works for our families. We don’t want to spend the energy figuring out new patterns.”

Front-of-package labels can play a role in breaking through these patterns because of their ease of use, she says. She pointed to a 2010 study by the International Food Information Council Foundation that found when relevant information appeared on the front of the package, consumers were more able to accurately find and state nutritional content.

“The front-of-package label worked. They liked seeing all the information right on the front,” Christ-Erwin says. “People weren’t confused.”

Source: Institute of Food Technologists